http://intercom-mail.com/

Title: "Customer Messaging Platform | Intercom"
Description: "We make customer messaging apps for sales, marketing, and support, connected on one platform. Our mission is to make business personal again."

Category: Educational

Keywords: live send email exist learn sales engage status looking respond started twitter customer intercom platform products customers solutions engagement team@intercomcom

Privacy Impact Score
F

Privacy Impact Score is a score reflecting overall cookie-related impact of the website relative to other websites, primarily taking into account the number of third-party domains it reports to and number of persistent cookies it sets. See Privacy Impact Score article for more details.

Third-party domains
8
 
Persistent cookies
10
 
Session cookies
3
 

Third-party domains is the count of organisations allowed by the webmaster to trace your across the site. These cookies may be set for various purposes, like tracking ads displayed on the website, collection of statistics, targeted advertising etc. This website allows 8 other websites to track your activity.

Persistent cookies are the cookies that are preserved through browser shutdowns. This means, even if you close this page today and ever return there in future, the website will know you're a returning visitor. This may be used for "remember me" features, as well as persistent user tracking. These cookies, especially if set by third party organisations, are powerful tool for monitoring your activities across all the websites you visit. This website sets 10 persistent cookies with average life-time of 1214 days and longest 6321 days.

Session cookies are cleared when you close your browser and allow the website to identify user's state — such as logged-in users. They are mostly considered harmless because they cannot be used for long-term user tracking. This site sets 3 session cookies.


Last fetched: 2018-07-28T17:03:03.084805+00:00

HTTP status: 200 200 OK


Cookies and Privacy Attributes

  • Type: HTTP Cookie
  • Domain: intercom.com
  • This cookie expires in 3661 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    3cd0588d-0467-4337-a647-5ec8d2159191
  • Type: HTTP Cookie
  • Domain: www.intercom.com
  • The cookie is only valid during current browser session and it will be deleted when you close browser
  • httpOnly This cookie is not readable by client-side JavaScript code » More...
  • Sample value:
    d1M5WFlHcWNWeW9UajlGSXpmZFdURjB5VFBDRTBNVmlPWkJjYzU0NFU1azl1a2hMZEJOc0piYU1wL1VLNnhKbWpIU3BtU3ZET1JFNjMxai9SUyt3RkVwU0wxYm5yTXFZZFUxNW1LV3ZkWUo4QlBkaVg2Y1REMndtL1ZOQXo2cTJtSmFTalNJTUdkd3h4YzBrajdtd0JRPT0tLVFJcy9CczVrV2Y2ZGg4THlhVFF4UGc9PQ==--fb0c9c9c82098704c92d7ac2ab507b49a10c1255

Optimizely tracking cookie

» More...
  • Type: HTTP Cookie
  • Domain: intercom.com
  • This cookie expires in 188 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    oeu1532797377854r0.6664339678827673

Marketo advertising tracking cookie

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  • Type: HTTP Cookie
  • Domain: app-sjqe.marketo.com
  • This cookie expires in 373 days
  • httpOnly This cookie is not readable by client-side JavaScript code » More...
  • Sample value:
    dcad1809afa827ee61bc03b0d4e1dd2b71532797348
_ga

Google Analytics tracking cookie

» More...
  • Type: HTTP Cookie
  • Domain: intercom.com
  • This cookie expires in 738 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    GA1.2.1675821730.1532797379
  • Type: HTTP Cookie
  • Domain: intercom.com
  • This cookie expires in 9 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    GA1.2.919299503.1532797379

Google Analytics tracking cookie

» More...
  • Type: HTTP Cookie
  • Domain: intercom.com
  • This cookie expires in 8 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    1
  • Type: HTTP Cookie
  • Domain: intercom.com
  • This cookie expires in 738 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    id:258-CLW-344&token:_mch-intercom.com-1532797379578-27312
m-b
  • Type: HTTP Cookie
  • Domain: quora.com
  • This cookie expires in 6321 days
  • Secure The cookie sets the Secure flag but is itself set on a non-TLS (plaintext HTTP) website. New browsers will ignore such cookies under the Strict Secure cookie policy
  • httpOnly This cookie is not readable by client-side JavaScript code » More...
  • Sample value:
    "JZpxS2-9jNhiFmiB-fG8Yg=="

A generic test cookie set by a wide range of web platforms.

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  • Type: HTTP Cookie
  • Domain: doubleclick.net
  • This cookie expires in 8 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    CheckForPermission

Marketo advertising tracking cookie

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  • Type: HTTP Cookie
  • Domain: app-ab27.marketo.com
  • The cookie is only valid during current browser session and it will be deleted when you close browser
  • Secure The cookie sets the Secure flag but is itself set on a non-TLS (plaintext HTTP) website. New browsers will ignore such cookies under the Strict Secure cookie policy
  • httpOnly This cookie is not readable by client-side JavaScript code » More...
  • Sample value:
    !iWgZEY5YSVJELgFybf/nLIVwOTHiDli7/LXX1DG0Mx3czfib1yBScE94B76VAUR7CWrEVjBXEMaIKBo=
fr

Facebook tracking cookie

» More...
  • Type: HTTP Cookie
  • Domain: facebook.com
  • This cookie expires in 98 days
  • Secure The cookie sets the Secure flag but is itself set on a non-TLS (plaintext HTTP) website. New browsers will ignore such cookies under the Strict Secure cookie policy
  • httpOnly This cookie is not readable by client-side JavaScript code » More...
  • Sample value:
    0kB8kr8BevFNJuhR9..BbXKGm...1.0.BbXKGm.

F5 BIG-IP load balancing cookie

» More...
  • Type: HTTP Cookie
  • Domain: 258-clw-344.mktoresp.com
  • The cookie is only valid during current browser session and it will be deleted when you close browser
  • Secure The cookie sets the Secure flag but is itself set on a non-TLS (plaintext HTTP) website. New browsers will ignore such cookies under the Strict Secure cookie policy
  • httpOnly This cookie is not readable by client-side JavaScript code » More...
  • Sample value:
    !wbyHGROkYaNZhM9ybf/nLIVwOTHiDnH0DNUsI3NCGr5zsBafHY8/rqXXgVFrIKttI73NAUwEb2h/kE4=

TLS/SSL configuration report

TLS score
C
Grade capped at C
Grade capped due to 64-bit cipher (IDEA, RC2, DES or 3DES)

See full SSL/TLS security report for intercom-mail.com

LocalStorage objects

HTML5 LocalStorage is client-side storage introduced by HTML5 and supported by all major browsers. Data stored there is not sent automatically by the browser (unlike HTTP cookies) but is accessible to JavaScript code permanently, until deleted by the application or cleaned manually by the user. These object can be thus compared to first-party persistent cookies from privacy point of view.

  • Type: HTML5 LocalStorage cookie
  • Size: 484 bytes
  • Type: HTML5 LocalStorage cookie
  • Size: 89 bytes
  • Type: HTML5 LocalStorage cookie
  • Size: 2 bytes
  • Type: HTML5 LocalStorage cookie
  • Size: 517 bytes
  • Type: HTML5 LocalStorage cookie
  • Size: 2 bytes
  • Type: HTML5 LocalStorage cookie
  • Size: 619 bytes
  • Type: HTML5 LocalStorage cookie
  • Size: 4 bytes
  • Type: HTML5 LocalStorage cookie
  • Size: 2 bytes
  • Type: HTML5 LocalStorage cookie
  • Size: 2 bytes

Advanced trackers

Advanced user tracking and fingerprinting techniques are used by websites to bypass privacy protection in web browsers and increase tracking persistence.

GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
Beacon_API
b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon'
Beacon_API
b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon'
Beacon_API
b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon'
Beacon_API
b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon'
Beacon_API
b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon' … b'navigator.sendBeacon'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
Session_replay
b'inspectlet.com'
Session_replay
b'inspectlet.com'
Session_replay
b'inspectlet.com'
Session_replay
b'inspectlet.com'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'
GIF_1x1
b'GIF8' … b'\x01\x00\x01\x00'

HTTP security-related headers assessment

Security score
4
BIGipServer
This cookie is used by F5 load-balancers and reverals internal IP addresses of the actual server, which may also facilitate attacks. This server reveals internal IP Unknown format via the F5 cookie.

Security-related HTTP headers

  • Location: https://www.intercom.com/

    The HTTP Location header is being returned by a server to redirect the web browser to a new URL of the requested resource. The URL may be relative (/index.html) or absolute (https://example.com).

    Read more...

  • X-Frame-Options: SAMEORIGIN

    Instructs the browser if the current website can be embedded in HTML frame by another website. Since this allows the parent website to control the framed page, this creates a potential for data theft attacks ("clickjacking") and most sensitive websites won't allow them to be framed at all (deny) or just allow parts of them to be embedded in frames created by themselves only (samesite).

    Read more...

  • X-XSS-Protection: 1; mode=block

    Controls an Cross-Site Scripting (XSS) filters built into the majority of web browsers. The filter is usually turned on by default anyway, but requirement to set the header to 1 became part of canonical set of "secure" HTTP headers. Over time, vulnerabilities in the "sanitizing" mode filter were found, so 1; mode=block became the recommended value. Some companies decided that they don't really need a browser-side XSS filter to mess with their web services which are XSS-free anyway and they became consciously disabling the XSS filter by setting the header to 0.

    Read more...

  • Strict-Transport-Security: max-age=31557600; includeSubDomains; preload

    HTTP Strict Transport Security (HSTS) is an opt-in security enhancement that is specified by a web application through the use of a special response header.

    Read more...

  • Server: nginx

    Announces web server software and optionally version details.

    Read more...

  • X-Content-Type-Options: nosniff

    A non-standard but widely accepted header introduced originally by Microsoft to disable "content sniffing" or heuristic content type discovery in absence or mismatch of a proper HTTP Content-Type declaration, which led to a number of web attacks. In general, presence of the header with its only defined value of nosniff is considered as part of a properly secured HTTP response.

    Read more...

Content Security Policy

  • default-src 'self'; child-src 'self' share.intercom.io fast.wistia.com fast.wistia.net googleads.g.doubleclick.net bid.g.doubleclick.net youtube.com www.youtube.com js.stripe.com staticxx.facebook.com *.soundcloud.com ti.to *.tito.io *.cdn.optimizely.com www.google.com www.intercom-product-store.com ethn.io *.quora.com vars.hotjar.com intercom-sheets.com app-ab27.marketo.com; connect-src 'self' app.intercom.io app.intercom.com api.intercom.io api-iam.intercom.io api-ping.intercom.io js.intercomcdn.com nexus-websocket-a.intercom.io nexus-websocket-b.intercom.io nexus-long-poller-a.intercom.io nexus-long-poller-b.intercom.io store.intercomassets.com wss://nexus-websocket-a.intercom.io wss://nexus-websocket-b.intercom.io uploads.intercomcdn.com uploads.intercomusercontent.com abrtp1.marketo.com app.getsentry.com hn.inspectlet.com abrtp1-cdn.marketo.com www.google-analytics.com sentry.io wss://inspectletws.herokuapp.com wss://ws.inspectlet.com *.akamaihd.net *.optimizely.com *.wistia.com *.wistia.net heapanalytics.com *.quora.com *.fullstory.com fullstory.com *.soundcloud.com *.sndcdn.com 258-clw-344.mktoresp.com insights.hotjar.com in.hotjar.com bat.bing.com; font-src data: https:; img-src data: blob: https:; media-src data: blob: https:; object-src 'none'; script-src 'self' app.intercom.io app.intercom.com js.intercomcdn.com store.intercomassets.com marketing.intercomassets.com widget.intercom.io ajax.googleapis.com analytics.twitter.com app-sjqe.marketo.com app-sjst.marketo.com app-ab27.marketo.com bat.bing.com bizographics.com cdn.heapanalytics.com cdn.inspectlet.com cdn.optimizely.com cdn3.optimizely.com cdn.ravenjs.com connect.facebook.net distillery.wistia.com distillery-main.wistia.com ethn.io fast.wistia.com fast.wistia.net fullstory.com ga.clearbit.com googleads.g.doubleclick.net heapanalytics.com sjs.bizographics.com js.stripe.com munchkin.marketo.net platform.twitter.com script.hotjar.com secure.adnxs.com snap.licdn.com static.hotjar.com store.intercom.io ti.to www.google.com www.google-analytics.com www.googleadservices.com www.googletagmanager.com *.tito.io *.linkedin.com *.quora.com *.soundcloud.com *.sndcdn.com 'unsafe-inline'; style-src 'self' 'unsafe-inline' *.tito.io app-ab27.marketo.com marketing.intercomassets.com heapanalytics.com maxcdn.bootstrapcdn.com rtp-static.marketo.com; report-uri https://app.getsentry.com/api/66939/csp-report/?sentry_key=29b5f5eec8a84e438912a540b105240d
  • default-src 'self'; base-uri 'self'; child-src 'self' fast.wistia.net js.stripe.com platform.twitter.com player.vimeo.com staticxx.facebook.com www.facebook.com web.facebook.com www.youtube.com intercom-sheets.com app-sjqe.marketo.com app-sjst.marketo.com app-ab27.marketo.com; connect-src 'self' app.intercom.com api-iam.intercom.io api-ping.intercom.io nexus-websocket-a.intercom.io nexus-websocket-b.intercom.io nexus-long-poller-a.intercom.io nexus-long-poller-b.intercom.io wss://nexus-websocket-a.intercom.io wss://nexus-websocket-b.intercom.io uploads.intercomcdn.com static.intercomassets.com *.tiles.mapbox.com api.amplitude.com app.getsentry.com sentry.io js.logentries.com api.giphy.com api.stripe.com heapanalytics.com; font-src data: https:; img-src data: blob: https:; media-src data: blob: https:; object-src 'none'; script-src 'self' js.intercomcdn.com static.intercomassets.com store.intercomassets.com billing-admin.intercomassets.com billing-internal.intercomcdn.com developer-home.intercomassets.com store.intercom.io widget.intercom.io api.tiles.mapbox.com connect.facebook.net js.stripe.com netdna.bootstrapcdn.com platform.twitter.com static.segment.com www.google-analytics.com run.pstmn.io cdn.heapanalytics.com heapanalytics.com munchkin.marketo.net app-sjqe.marketo.com app-sjst.marketo.com app-ab27.marketo.com; style-src 'self' 'unsafe-inline' static.intercomassets.com billing-internal.intercomcdn.com developer-home.intercomassets.com static.intercomcdn.com marketing.intercomassets.com api.tiles.mapbox.com fonts.googleapis.com maxcdn.bootstrapcdn.com netdna.bootstrapcdn.com heapanalytics.com app-sjqe.marketo.com app-sjst.marketo.com app-ab27.marketo.com; report-uri https://app.getsentry.com/api/66205/csp-report/?sentry_key=0d13edc0ffce4b02bd7bc48d0b497300

Publisher identifiers

The website uses the following advertisement publisher ids:

Sub-resources

Most web pages load a number of sub-resources such as images, style sheets (CSS), JavaScript files, web fonts, audio or video files and other web pages in frames. Each of these sub-resources may be loaded from the same server (first-party resource) or servers belonging to other parties (third-party resources). In the latter case, the third-party will see a request coming from your browser with the information on the originating page and it can set its own cookies, both of which are frequently used for user tracking. Note that the cookies set by these sub-resources are already recorded in our cookie statistics for this page.

Symbols

  • Resource securely loaded over TLS
  • Resource insecurely loaded over plaintext HTTP.
  • A third-party resource. It may perform its own tracking on your requests and receive partial information about your activities on the original website
  • Resource with reputation warnings
  • Blacklisted domain
  • Suspicious pattern detected
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