https://www.freshworks.com/live-chat-software/

Title: "Trade live chat software for modern messaging | Freshchat by Freshworks"
Description: "Freshchat is a modern messaging software built for teams who want to ace customer conversations — marketing, sales, or support."

Category: Engineering

Keywords: crm make apply cloud email sales center policy signup privacy service business customer software tracking messaging freshsales freshworks management optimization

Privacy Impact Score
F

Privacy Impact Score is a score reflecting overall cookie-related impact of the website relative to other websites, primarily taking into account the number of third-party domains it reports to and number of persistent cookies it sets. See Privacy Impact Score article for more details.

Third-party domains
17
 
Persistent cookies
42
 
Session cookies
4
 

Third-party domains is the count of organisations allowed by the webmaster to trace your across the site. These cookies may be set for various purposes, like tracking ads displayed on the website, collection of statistics, targeted advertising etc. This website allows 17 other websites to track your activity.

Persistent cookies are the cookies that are preserved through browser shutdowns. This means, even if you close this page today and ever return there in future, the website will know you're a returning visitor. This may be used for "remember me" features, as well as persistent user tracking. These cookies, especially if set by third party organisations, are powerful tool for monitoring your activities across all the websites you visit. This website sets 42 persistent cookies with average life-time of 562 days and longest 7305 days.

Session cookies are cleared when you close your browser and allow the website to identify user's state — such as logged-in users. They are mostly considered harmless because they cannot be used for long-term user tracking. This site sets 4 session cookies.


Last fetched: 2019-03-14T18:43:33.505177+00:00

HTTP status: 200 200 OK


Cookies and Privacy Attributes

  • Type: HTTP Cookie
  • Domain: freshworks.com
  • This cookie expires in 365 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    1552589010197r0.13025555526837707
  • Type: HTTP Cookie
  • Domain: freshworks.com
  • This cookie expires in 90 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    1.1.507261816.1552589010

Google Analytics tracking cookie

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  • Type: HTTP Cookie
  • Domain: freshworks.com
  • The cookie is only valid during current browser session and it will be deleted when you close browser
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    1
  • Type: HTTP Cookie
  • Domain: tp.zarget.com
  • This cookie expires in 365 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    f2493850-9ac2-42f5-a203-4f69e02c2800
  • Type: HTTP Cookie
  • Domain: freshworks.com
  • This cookie expires in 365 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    {"BQYRVVX":1083472}

Microsoft User Identifier tracking cookie used by Bing Ads

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  • Type: HTTP Cookie
  • Domain: bing.com
  • This cookie expires in 390 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    1627D78E2A87668E1A70DA912E876553

Microsoft User Identifier tracking cookie used by Bing Ads

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  • Type: HTTP Cookie
  • Domain: bat.bing.com
  • This cookie expires in 390 days
  • httpOnly This cookie is not readable by client-side JavaScript code » More...
  • Sample value:
    2AEE5893D97E60AE1A65558CD8CB61A8

A generic technical cookie used for storing user session identifier in web applications

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  • Type: HTTP Cookie
  • Domain: www.freshworks.com
  • This cookie expires in 32 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    {"visits":2,"start":1552589010507,"last_visit":1552589010807,"url":"https://www.freshworks.com/live-chat-software/","path":"/live-chat-software/","referrer":"","referrer_info":{"host":"www.freshworks.com","path":"/live-chat-software/","protocol":"https:","port":80,"search":"","query":{}},"search":{"engine":null,"query":null},"prev_visit":1552589010507,"time_since_last_visit":300,"version":0.4}
  • Type: HTTP Cookie
  • Domain: www.freshworks.com
  • This cookie expires in 365 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
                        
  • Type: HTTP Cookie
  • Domain: www.freshworks.com
  • This cookie expires in 365 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    https://www.freshworks.com/live-chat-software/
  • Type: HTTP Cookie
  • Domain: www.freshworks.com
  • This cookie expires in 365 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    null
  • Type: HTTP Cookie
  • Domain: www.freshworks.com
  • This cookie expires in 365 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    null
  • Type: HTTP Cookie
  • Domain: www.freshworks.com
  • This cookie expires in 365 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    1
  • Type: HTTP Cookie
  • Domain: freshworks.com
  • The cookie is only valid during current browser session and it will be deleted when you close browser
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    -1

AdRoll advertising cookie

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  • Type: HTTP Cookie
  • Domain: www.freshworks.com
  • This cookie expires in 1825 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    7aaf316cb613694593e9baef9feadbb2-1552589011049
fr

Facebook tracking cookie

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  • Type: HTTP Cookie
  • Domain: facebook.com
  • This cookie expires in 90 days
  • httpOnly This cookie is not readable by client-side JavaScript code » More...
  • Sample value:
    0euJg0uLgRKEKZ8WS..BciqDT...1.0.BciqDT.

Generic CloudFlare functional cookie

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  • Type: HTTP Cookie
  • Domain: maxmind.com
  • This cookie expires in 365 days
  • httpOnly This cookie is not readable by client-side JavaScript code » More...
  • Sample value:
    d9a818bf564d6f4dab506a8c13959cd5b1552589011
  • Type: HTTP Cookie
  • Domain: freshdesk.freshsales.io
  • This cookie expires in 7305 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    60f1678174807e8e61157c992e78caf6205c3d71b1c0d587e8539816e908d296

AdRoll advertising cookie

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  • Type: HTTP Cookie
  • Domain: www.freshworks.com
  • This cookie expires in 365 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    |2LR34OA2EFC6XB7TMUKLWD:20190313:1|ZR6PXDNVAFEELCJJJLPO5X:20190313:1|IU2ZBMZKCVEODFUJHBFP7X:20190313:1

Facebook Pixel advertising first-party cookie

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  • Type: HTTP Cookie
  • Domain: freshworks.com
  • This cookie expires in 90 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    fb.1.1552589010939.583135262

AOL advertising tracking cookie

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  • Type: HTTP Cookie
  • Domain: advertising.com
  • This cookie expires in 366 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    1770~1jgi

AOL advertising tracking cookie

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  • Type: HTTP Cookie
  • Domain: advertising.com
  • This cookie expires in 366 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    UP109ae0fa-4689-11e9-a9cc-064c6492ce04

Outbrain advertising tracking cookie

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  • Type: HTTP Cookie
  • Domain: outbrain.com
  • This cookie expires in 90 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    b5434fd2-11d0-4634-a228-4cb5acb15e6e

Outbrain advertising tracking cookie

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  • Type: HTTP Cookie
  • Domain: outbrain.com
  • This cookie expires in 90 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    NzA2YzY4NDhiMjBkMzFiYTMyZTg0NGM1NzZiNzBhNjI

Taboola functional cookie that gives an user who interacts with Taboola Widget an User ID for the purpose of displaying target advertisements and content to this specific user ID

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  • Type: HTTP Cookie
  • Domain: taboola.com
  • This cookie expires in 365 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    fa6cb404-4334-4fb5-a01c-98f36e9131a4-tuct3842653
  • Type: HTTP Cookie
  • Domain: 3lift.com
  • This cookie expires in 90 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
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    1796928370173236438

Pubmatic interest-based tracking cookie

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  • Type: HTTP Cookie
  • Domain: pubmatic.com
  • This cookie expires in 400 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    22808-NzA2YzY4NDhiMjBkMzFiYTMyZTg0NGM1NzZiNzBhNjI&KRTB&22883-NzA2YzY4NDhiMjBkMzFiYTMyZTg0NGM1NzZiNzBhNjI

PubMatic advertising tracking cookie

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  • Type: HTTP Cookie
  • Domain: pubmatic.com
  • This cookie expires in 30 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
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    1552589011

PubMatic tracking cookie

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  • Type: HTTP Cookie
  • Domain: pubmatic.com
  • This cookie expires in 90 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    3
IDE

Google advertising domain

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  • Type: HTTP Cookie
  • Domain: doubleclick.net
  • This cookie expires in 730 days
  • httpOnly This cookie is not readable by client-side JavaScript code » More...
  • Sample value:
    AHWqTUkCRoQrAK9b9GBQkx_Gh2P7P-1gUjkm5EuhgC97Fyq5wAkGDcoy4GMGyi8T

Casale Media tracking cookie

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  • Type: HTTP Cookie
  • Domain: casalemedia.com
  • This cookie expires in 365 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    XIqg07lQJusAAG9lqxkAAACJ

Casale Media tracking cookie

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  • Type: HTTP Cookie
  • Domain: casalemedia.com
  • This cookie expires in 90 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    3266

Casale Media advertising tracking cookie

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  • Type: HTTP Cookie
  • Domain: casalemedia.com
  • This cookie expires in 90 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    1171

Casale Media tracking cookie

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  • Type: HTTP Cookie
  • Domain: casalemedia.com
  • This cookie expires in 1 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    XIqg01yKoNMA

Casale Media tracking cookie

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  • Type: HTTP Cookie
  • Domain: casalemedia.com
  • This cookie expires in 1 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
                        

Casale Media tracking cookie

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  • Type: HTTP Cookie
  • Domain: casalemedia.com
  • This cookie expires in 365 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    695c8aa0d32760NzA2YzY4NDhiMjBkMzFiYTMyZTg0NGM1NzZiNzBhNjI
i

OpenX advertising tracking cookie

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  • Type: HTTP Cookie
  • Domain: openx.net
  • This cookie expires in 365 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    57c91b3a-fb43-455f-8b7e-934b57d22fc5|1552589011
c

IPONWEB tracking cookie

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  • Type: HTTP Cookie
  • Domain: bidswitch.net
  • This cookie expires in 365 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    1552589011

AdRoll advertising cookie

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  • Type: HTTP Cookie
  • Domain: d.adroll.com
  • This cookie expires in 395 days
  • httpOnly This cookie is not readable by client-side JavaScript code » More...
  • Sample value:
    706c6848b20d31ba32e844c576b70a62-g_1552589011-a_1552589011

Demand Base tracking cookie

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  • Type: HTTP Cookie
  • Domain: bidswitch.net
  • This cookie expires in 365 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    314a92e9-6c1e-4e29-b747-630ae8db9bd6

IPONWEB tracking cookie

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  • Type: HTTP Cookie
  • Domain: bidswitch.net
  • This cookie expires in 365 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    1552589011
  • Type: HTTP Cookie
  • Domain: adpxl.co
  • This cookie expires in 3653 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    a0d12f90be9b48f7b6de8d0a49c837e1
  • Type: HTTP Cookie
  • Domain: adpxl.co
  • The cookie is only valid during current browser session and it will be deleted when you close browser
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    sid=9DC984F9-5018-40C3-B778-F7006BF1FA44
_ga

Google Universal Analytics long-time unique user tracking identifier

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  • Type: HTTP Cookie
  • Domain: freshworks.com
  • This cookie expires in 730 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    GA1.2.757047285.1552589011

Google Universal Analytics short-time unique user tracking identifier

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  • Type: HTTP Cookie
  • Domain: freshworks.com
  • This cookie expires in 1 days
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    GA1.2.1585225046.1552589011

Google Analytics tracking cookie

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  • Type: HTTP Cookie
  • Domain: freshworks.com
  • The cookie is only valid during current browser session and it will be deleted when you close browser
  • httpOnly This cookie can be read by client-side JavaScript which might increase chances of stealing it in case of a successful Cross-Side Scripting attack. It's recommended that cookies storing authentication-related session token are protected by the flag » More...
  • Sample value:
    1

TLS/SSL configuration report

TLS score
C
Grade capped at C
Grade capped due to 64-bit cipher (IDEA, RC2, DES or 3DES)

See full SSL/TLS security report for www.freshworks.com

LocalStorage objects

HTML5 LocalStorage is client-side storage introduced by HTML5 and supported by all major browsers. Data stored there is not sent automatically by the browser (unlike HTTP cookies) but is accessible to JavaScript code permanently, until deleted by the application or cleaned manually by the user. These object can be thus compared to first-party persistent cookies from privacy point of view.

  • Type: HTML5 LocalStorage cookie
  • Size: 192 bytes
  • Type: HTML5 LocalStorage cookie
  • Size: 24 bytes
  • Type: HTML5 LocalStorage cookie
  • Size: 24 bytes
  • Type: HTML5 LocalStorage cookie
  • Size: 24 bytes
  • Type: HTML5 LocalStorage cookie
  • Size: 4 bytes
  • Type: HTML5 LocalStorage cookie
  • Size: 4 bytes
  • Type: HTML5 LocalStorage cookie
  • Size: 172 bytes
  • Type: HTML5 LocalStorage cookie
  • Size: 1006 bytes

HTTP security-related headers assessment

Security score
2

Security-related HTTP headers

  • X-Powered-By: Freshworks Inc.

    A non-standard and purely informational, but still very widespread header, whose only purpose is to advertise the name and optionally version of the software used to run the web server.

    Read more...

  • X-Frame-Options: SAMEORIGIN

    Instructs the browser if the current website can be embedded in HTML frame by another website. Since this allows the parent website to control the framed page, this creates a potential for data theft attacks ("clickjacking") and most sensitive websites won't allow them to be framed at all (deny) or just allow parts of them to be embedded in frames created by themselves only (samesite).

    Read more...

Publisher identifiers

The website uses the following advertisement publisher ids:

Sub-resources

Most web pages load a number of sub-resources such as images, style sheets (CSS), JavaScript files, web fonts, audio or video files and other web pages in frames. Each of these sub-resources may be loaded from the same server (first-party resource) or servers belonging to other parties (third-party resources). In the latter case, the third-party will see a request coming from your browser with the information on the originating page and it can set its own cookies, both of which are frequently used for user tracking. Note that the cookies set by these sub-resources are already recorded in our cookie statistics for this page.

Symbols

  • Resource securely loaded over TLS
  • Resource insecurely loaded over plaintext HTTP.
  • Mixed content warning. This resource is loaded over plaintext HTTP on TLS page will be blocked by most modern browser. Read more...
  • A third-party resource. It may perform its own tracking on your requests and receive partial information about your activities on the original website
  • Resource with reputation warnings
  • Blacklisted domain
  • Suspicious pattern detected
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